In a post-global financial crisis era, the
business environment has grown much more competitive, bringing new challenges
for newly established small and medium sized enterprises. Being in this
scenario, it is imperative that businesses do whatever it takes to get that
competitive edge, as failure to do so would mean falling out of the race. One
such area is in the field of communication through which a business can achieve
a competitive edge, particularly with customers, suppliers, partners and
employees. Good communication internally and externally could spell success or
disaster for a growing business.
One tool that entrepreneurs and business
people could use to achieve success in their business endeavors in the small
business is VoIP phone system. Slowly emerging as the best medium for
telecommunications for commercial, personal or business use, VoIP systems could
give small businesses that much needed edge to succeed in whatever market they
inhabit. That is why more and more businesses, from single proprietorship to
medium sized corporations are looking towards VoIP services for their
telecommunication needs.
An Overview of Hosted VoIP for Business
VoIP or Voice over Internet Protocol phone
services is actually a convergence of different forms of telecommunications,
which include voice as well as data and video. VoIP goes beyond the
capabilities of standard PSTN phones, providing businesses with a wide range of
communication capabilities previously only available through expensive PABX
phone systems. The result is increased productivity and flexibility for members
of the business staff - which will eventually positively impact the bottom
line.
Reasons behind the Increase in Demand for
Business VoIP
Probably the most common reason why there is a
big demand for hosted VoIP solutions is the big impact on operating costs.
Telecommunications expenses may be some of the highest costs that businesses
incur and the use of hosted phone systems is usually a good and cost-effective
alternative that will provide a great deal of savings. VoIP allow phone calls
to be made through a high speed internet connection free of charge, giving
businesses up to 80 percent in savings from their phone bills.
Unlike large companies that require more
complicated telecommunications networks, small and medium enterprises have more
straightforward networks making it easy for hosted business phone services to
be integrated into existing infrastructures. Transition into a VoIP system is
less painful, less costly and creates minimal disruption in an enterprise's
daily operations. On top of that, there is no sophisticated equipment needed to
set up a small business VoIP system, further lowering down the total cost of
ownership and ease of transition.
Finally, hosted VoIP phone systems offer a
wide range of features and functions that provide the greatest in flexibility
and increased productivity for any enterprise. These features include auto
attendants, automatic call distribution, call waiting, call forwarding, voice
mail, voice to email, and an entire list of other features and functions that
provides businesses with a wide variety of choices they can use. Such features
are some of the primary reasons why this relatively new technology is in great
demand.
No comments:
Post a Comment